Vintage Shirts

Customer Service German

For one of our international clients with offices and plants in more than 60 countries around the globe, we are searching for an Customer Service Representatives who speak German and English.

The organisation connect farmers with markets, customers with ingredients, and people and animals with the food they need to thrive. They combine 155 years of experience with new technologies and insights to serve as a trusted partner for food, agriculture, financial and industrial customers in more than 125 countries. They are building a stronger, sustainable future for agriculture.

The Customer Service Representative will support a moderate scale of customer service activities for our single-site team. We seek a professional to contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery issues.

  • Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management
  • Inform customers about order status, invoices, contract balances and other information needed to complete the sale
  • Execute customer service strategies
  • Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures
  • Handle multiple issues and problems under direct supervision, while escalating more complex issues to appropriate staff.

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Vintage Shirts

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